Delivery & Shipping
- How much does shipping cost?
- When will my order ship?
- Can I change my shipping address
- How can I track my order
- Can I cancel my order?
Shipping across the US is a flat rate of $6.45 and FREE for orders above $150. The JUMBO Join Kit box is $12.15.
Catalog item orders:
You can expect your order to leave our Sweet HQ within 3 business days. We try our very best to keep all items in stock, but if something you ordered is on backorder, the remainder of your order will ship with a note on your packing slip as to the backordered items.
Join Kit orders:
You can expect our Sweet HQ crew to pack your JUMBO Join Kit box with the utmost of care. You can expect your new business-in-a-box to leave our warehouse within 1 week.
For Glam Club subscription box orders:
All Glam Club boxes are shipped the first week of the Sweetest months of the year; January, March, May, July, September, and November. For subsequent shipments, your credit card on file will be processed on the 1st of the shipment months and shipped by the 10th.
Maybe, it depends if we catch it time. Typically once an order is placed our Sweet HQ Crew is rushing to get your order packed an shipped.
Customer Service is open Monday – Friday 9AM – 5PM and to reach them you can send an email to firstname.lastname@example.org. Make sure you put “URGENT address change” in the subject line.
Once your package is on it’s way to you, you will receive an email with a USPS tracking number.
Once an order is placed it cannot be cancelled. However we do offer a forever guarantee. Please see the Returns tab.
We Proudly Stand By Our 100% Guarantee!
Within the first 45 days of purchase, customer’s choice of returned payment or product exchange. After the 45 days, Sweet Minerals offers a lifetime product replacement or exchange. (We do not have any hidden fees or restocking fees.)
If you placed your order with an Educator please contact them to process a return for you. If you placed an order directly from the company, please click here to download the return form.
Our Package products including our “I Do”, “Skincare Package”, “Flawless Face Starter Kit”, “Brow Kits”, “Loose Eye Palettes”, “Highlight/Contour Kit” and “Glam Club” box, along with all other pre-packaged sets must be returned in their entirety.
Flawless Face FAQ (+ general product questions)
- What is the Flawless Face
- What are the benefits?
- I have a skin condition, can I wear this?
- What are the ingredients?
- How long will the products last?
- How easy is it?
- What is the coverage like?
- What makes it waterproof?
- What if I have problems with it staying on?
- Are these products Gluten Free?
- Do you test on animals?
- What is the shelf live of the minerals?
The Sweet Minerals Flawless Face is our signature collection of products (Foundation, Blush, Bronzer, Mineral Veil, our custom designed Kabuki and Multi Tasker brushes).
It is a customized collection and it’s what everyone these days is talking about!
It is also what separates us from any other beauty brand on the market!
The perfect blend of minerals turn these carefully crafted products into pure amazement. You’ll find that one or two products don’t come close to what the combination of The Flawless Face can do.
Created because there weren’t pure products on the market that were good for your skin AND would last throughout the day.
Easily achieve an airbrushed look that lasts 18+ hours. You can swim and sweat then simply blot the moisture off your face and you’ll still have that Flawless Face.
Natural UV broad spectrum protection helps protect your skin from damage, pigmentation and premature aging (harsh effects from the sun).
- The Sweet Minerals Flawless Face is what separates Sweet Minerals from ANY other beauty brand.
- The perfect blend of minerals turn these carefully crafted products into PURE amazement!
- You’ll find that one or two products don’t come close to what the combination of the Flawless Face can do.
- It’s now turned into a challenge, “The Flawless Face Test”, to see exactly what The Flawless Face can hold up to. Sun, rain, snow, sweat, the pool, the shower, the sauna, you name it, the Flawless Face has come out looking fresh! Take the challenge for yourself.
- For MAXIMUM results, we highly suggest using Moisture Prep and Concealer (wet or dry) before applying.
YES! We created the Flawless Face for YOU love!
We set out to tackle things that other brands could not.
- We needed products that acted like a high end skincare product (soothing to the skin)
- Left out the cheap fillers and were healthy to the skin (you are what your skin eats)
- Solved complexion problems acne, rosacea, sun damage, melasma and more
- Stayed on
Foundation: titanium dioxide, zinc oxide, mica, iron oxides, silk, ultramarine blue. May contain kaolin, magnesium myristate, boron, silica.
Blush: mica, titanium dioxide, kaolin, iron oxides, silk. May contain magnesium myristate, carmine, boron, zinc, tin oxide, silica.
Bronzer: mica, titanium dioxide, kaolin, iron oxides, silk. May contain magnesium myristate, ultramarine blue, prussian blue, boron, zinc, carmine, tin oxide, silica.
Veil: mica, magnesium myristate, iron oxides, silica, kaolin, silk. May contain ultramarine blue, boron, zinc & titanium dioxide.
Concealer: zinc oxide, mica, titanium dioxide, iron oxides, ultramarine blue, silk. May contain kaolin, boron, magnesium myristate, silica.
Moisture Prep: Organic Aloe, Rose Distillate, Organic Coconut Oil, Vegetable Glycerin, Emulsifying Wax, Palm Stearic Acid, Jojoba Oil, Witch Hazel, Vitamin E, Phenoxyethanol, Xanthan Gum, Black Willowbark Extract, Neem Oil, Rosemary, Tetrasodium EDTA, Citric Acid.
The products are full size! With regular use, a Foundation will typically last you 3-6 months.
Most women are typically two shades during the year, their summer shade and their winter shade.
The blush and bronzer could easily last you several years and mineral veil can last anywhere from 2 – 4 months with daily use.
We love to tell people that our products will last 4x as long on the skin and 4x as long in the jar! (Because they are so concentrated – and without fillers – a little goes a long way)
VERY! Your Flawless Face package will come with an easy HOW-TO card. You can also check out our video tutorials.
When someone tries the Flawless Face for the first time, they will often say ↓
→ “Wow it looks so natural!!!” ←
→ “The coverage is so much higher than I expected….(wait for it)….. ↓↓↓
BUT I DON’T FEEL LIKE I HAVE ANYTHING ON!!!!”
Typically mineral makeup is NOT high coverage. We find People are often in shock when they realize Sweet Minerals can be high coverage and buildable.
Yet when applied it doesn’t feel like there is a semi-warm bar of cream cheese slathered all over their face just waiting to melt off – and drip – directly onto their athleisure wear pants and skipping their shirt entirely because their makeup is. JUST.THAT.HEAVY.
- We leave out “fluffy fillers” that many brands use to thin out their minerals.
- Our blend of minerals (including the natural physical SPF – Titanium Dioxide and Zinc Oxide) give the Flawless Face the waterproof properties.
You will often see women wearing the products in the heat, in the ocean and in the pool then going out that night without having to “put their makeup back on”.
The Flawless Face, along with our Moisture Prep was created for all skin types. Has been tested on all skin types and all ages. Problems typically come down to.
- Skincare regime
The most important step to beautiful skin is balanced nutrition. In addition to the proper diet and hydration, there are several steps you can take to improve the texture, feel, and appearance of your skin.
Cleansing: Thoroughly cleanse your skin twice a day with a cleanser that does not strip your skin, but will remove makeup, dirt, and oil.
Toning: Toning helps remove any traces of dirt and oil (especially important for acne prone skin), as well as rebalancing the pH, making the skin ready to receive moisture.
Exfoliating: An often overlooked step, exfoliation is key in improving your skin’s radiance. Depending on your skin type, exfoliate 2 – 3 times per week to slough off the Stratum Corneum, or dead cell layer.
See below for more information on improving your cell turnover rate through exfoliation.
Moisturizing: All skin types need moisture to function at its best. Moisturize twice daily to replace hydration diminished by environmental effects. Sunscreen: Protect your skin daily with sunscreen or protective clothing prior to leaving the house in the morning, every day of the year.
The average time it takes for the skin to replace itself (or cell turnover rate) is 27 days. However, this average is based on the cell
turnover rate throughout a person’s life.
For example, someone who is 16 – 20 years of age has a cell turnover rate of 14 days, while someone 35 – 40 has a cell turn-over rate of 34 days. At age 50, the cell turnover rate climbs to 44 days. This means it will take 44 days for a cell that is originated in the Hypodermis to make it to the Stratum Corneum. As skin cells stay on the skin longer they can create a dull, sallow, or lifeless appearance.
How You Can Improve Your Cell Turn-over Rate:
In addition to the daily steps of cleansing, toning, moisturizing, and sun protection, exfoliation is crucial in helping you look more
youthful. Exfoliating the skin helps to slough off the outer most dead cell layer of the skin or the Stratum Corneum. When the
Stratum Corneum is removed, a message is sent to the Hypodermis to begin making new skin cells. Regularly exfoliating this layer can improve your cell turn-over rate and help keep your skin performing at its best, giving you the appearance of younger,
If you have oily skin or the makeup isn’t staying on, apply less Moisture Prep. Try once squirt into the palms, rub together, then lightly pat your face. The products are non-comedogenic (they will not block your pores from sweating or producing oil) and as you sweat or produce oil during the day you can pat your face (toilet paper works great) to remove the oil and go about your day.
YES! All of the products within the Flawless Face are Gluten Free. Currently the only products in the line that contain Gluten are:
- Lash Thickener
- Whip It Leg Smoothie
- Purify Cleanser
Feel free to check sweetminerals.com/ingredients and press ctrl + f (from a computer) if you are looking for a specific ingredient.
Great news gorgeous! We all LOVE our fur babies and promise to NEVER test on them. We took it a step further and turned over ALL of our records to http://www.leapingbunny.org/ and they certified us!
Forever! No, really! The dry minerals are inert and cannot harbor bacteria! Cool huh?
All liquids have a 1 year shelf life.